Open Positions

Community Arts Liaison – General Job Description

The Community Arts Liaison is an arts convener, communicator and community builder. The Community Arts Liaison will be an educator and arts leader. The Community Arts Liaison will assist in expanding Truth Pharm’s reach to artists and creative communities and will work to embed art and creative expression in the culture of Truth Pharm. The Community Arts Liaison will become intimately familiar with Truth Pharm’s work, staff, Rainmakers and the community we serve in order to develop arts projects, events and programs that will meet the needs of the people within our organization as well as the people we serve. They will present ideas to the Executive Director, Creative Director, staff and Rainmakers for consideration. They will plan events, determine the methods of executing workshops, events or art projects with logistics assistance from the Creative Director. Projects will be developed to empower, heal, advocate, raise awareness, reduce stigma and expand community inclusion.

The Community Arts Liaison will also assist with tombstone production for the local and National Trail of Truth. They will travel as needed to assist other groups and organizations in painting tombstones, banners, memory rocks or other materials relevant to the Trail of Truth.

The Community Arts Liaison will also assist our Branding and Imaging team to develop the look and feel of Truth Pharm’s outward facing image. 

This position requires the ability to do long range planning, juggle multiple projects simultaneously and the willingness to quickly adjust priorities as needs arise. The position requires excellent documentation and planning skills in order to hand projects off, or to stop projects with the ability to pick them up at a later date with little lost time.

Reports to:

The Graphic Designer reports directly to the Creative Director, but will also at times receive direction, assignments, or review of works from the Executive Director.

Responsibilities

• Develop ideas for community arts projects
• Create replicable art projects and/or workshops
• Increase Truth Pharm’s recognition in the arts communities
• Embed arts into the culture of Truth Pharm
• Develop lesson plans and deliver workshops
• Schedule projects, determine materials needed and define budgets
• Assist Graphic Designer as able
• Amend designs after feedback
• Ability to create descriptions of all projects and workshops developed for advertising, etc.
• Empower and lift up creatives within our client, staff and volunteer base
• Assist in creating graphics and imaging materials such as flyers, stickers, shirts, logos, brochures, etc. for Truth Pharm’s various programs
• Collaborate and coordinate with other Creatives Rebuild NY team members, outside agencies and Truth Pharm for projects

Requirements and skills

• Ability to work in a chaotic environment with unusual stress factors such as exposure to human trauma, pain, grief, mental health disorders and substance use disorders
• Ability to work with a wide range of community groups to identify their needs and adapt projects to meet their needs or ability levels
• Ability to identify and remove barriers for community members to access our arts projects, events and workshops
• Excellent communication skills
• Ability to work well with a team of many voices
• Ability to incorporate thoughts and desires from others into design concepts, projects, plans or workshops
• Ability to receive constructive criticism
• Willingness to perfect designs or plans
• A keen eye for aesthetics and details
• Develop marketing plans for arts projects, events and workshops
• Ability to work methodically and meet deadlines
• Strong writing and editing skills
• Ability to work a very flexible schedule
• Ability to travel and work well with other community groups and organizations
• Represent Truth Pharm in a positive light and in concert with our culture of empowerment, compassion, no unnecessary drama and inclusivity
• To be forthright in opinions to guide the Executive Director, staff and Rainmakers towards good imaging for Truth Pharm

Administrative Assistant for Truth Pharm

Administrative Assistant Position Description

Role Summary:As the Administrative Assistant at our Harm Reduction Agency, you will play a vital role in supporting the day-to-day operations and ensuring the smooth functioning of our office. Reporting to the Office Manager, you will assist with administrative tasks, office organization, and provide support to staff and clients to enhance the effectiveness of our harm reduction services, programs and events.

Key Responsibilities:

• Office Administration:
• Perform general office duties such as answering phones, responding to emails, and handling correspondence.
• Maintain and organize office supplies and resources.
• Coordinate and schedule meetings, appointments, and events, including preparing meeting materials and arranging logistics.
• Documentation and Record Keeping:
• Maintain organized and up-to-date records, including meeting minutes, service logs, and other essential documents.
• Assist with data entry, ensuring accuracy and confidentiality of information.
• Visitor and Volunteer Support:
• Greet and assist volunteers and visitors, providing information and directing them to the appropriate resources, services or staff members.
• Handle phone inquiries and provide non-judgmental support in accordance with harm reduction principles.
• Communication and Coordination:
• Facilitate communication between staff, volunteers, and external partners.
• Assist in the preparation and distribution of internal and external communications, such as newsletters, reports, and promotional materials.
• Event and Program Support:
• Support the planning and execution of agency events, workshops, and outreach activities.
• Assist with the coordination of training sessions and support group meetings, including setting up venues and arranging materials.
• Financial Administration:
• Assist with basic financial tasks, such as processing invoices, tracking expenses, and assist with maintaining financial records.
• Support fundraising efforts by assisting with donor communications and event logistics.
• Compliance and Quality Assurance:
• Ensure compliance with agency policies, procedures, and ethical guidelines in all administrative tasks.
• Maintain high standards of professionalism, confidentiality, and ethical conduct at all times.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred), but relevant experience will be considered.
• Previous experience in an administrative or office support role, preferably in a non-profit or healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite and familiarity with office equipment.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse populations.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Commitment to confidentiality, ethical standards, and professional boundaries.

Reporting Structure: The Administrative Assistant reports directly to the Office Manager and works closely with other members of the Truth Pharm team, including project coordinators, family support coaches, volunteers, and peer educators.

Working Conditions: This position may require occasional evening and weekend work, as well as travel within the local community to attend meetings, events, and outreach activities.

Company Culture: Our agency values diversity, equity, and inclusion, and we are committed to creating a supportive and inclusive work environment where all team members feel respected, valued, and empowered to contribute their unique perspectives and talents to our mission of promoting health and well-being among individuals and communities affected by substance use.

We are committed to excellence, continuous learning, and the harm reduction movement. We understand that our attitudes, actions, and decisions impact the lives of many others. Staff should commit to self-care, dedication to service, and being intentional about contributing positively to the spirit of our office and organization.

Job Types: Full-time, Part-time

Pay: $16.00 – $18.00 per hour

Expected hours: 35 per week

Benefits:

• Flexible schedule
• Life insurance
• Paid time off

Education:

• Associate (Preferred)

Experience:

• Administrative: 3 years (Preferred)

Ability to Relocate:

• Binghamton, NY 13901: Relocate before starting work (Required)

Work Location: In person

About us:

Truth Pharm takes an artistic approach to raise awareness, reduce stigma, educate the public and advocate for policy change to reduce the harms of substance use.

Position Overview:

The Chief Operating Officer (COO) will serve as the senior operational leader at Truth Pharm, responsible for designing and implementing the systems, policies, and infrastructure necessary to support a growing, mission-driven organization.

The COO will establish and formalize policies and procedures that reflect Truth Pharm’s mission, our commitment to excellence and quality, and our values rooted in harm reduction and liberation. This role ensures that the organization’s internal operations align with its external impact.

The COO oversees day-to-day organizational operations, including financial systems, personnel management, compliance, internal controls, and administrative infrastructure. The COO will build and maintain an efficient, accountable, and healthy work environment while strengthening systems that support sustainability and growth.

Working in close partnership with the Executive Director, the COO translates vision into execution. While the COO reports directly to the Executive Director, the relationship is collaborative and strategic, with both leaders working in alignment to advance Truth Pharm’s mission, long-term strategic plan, and institutional durability.

This is a builder role. The COO will develop structure where needed, strengthen internal systems, and ensure operational rigor as Truth Pharm continues to expand its programs, advocacy, and national presence.

Location: Binghamton, NY, partial remote work possible

Reports to: Executive Director

Supervises: Finance/Bookkeeping, HR/Admin, Operations Staff, Program Managers

Core Responsibilities

1. Financial & Business Operations

• Oversee organizational budgeting, forecasting, and cash flow management
• Develop multi-year financial projections aligned with strategic plans
• Strengthen internal controls and audit readiness
• Ensure grant compliance and reporting infrastructure
• Oversee procurement and vendor management
• Support contract negotiation and financial risk management
• Liaise with external accountants, auditors, and financial advisors

2. Human Resources & Personnel Management

• Develop and implement formal HR systems and policies
• Oversee performance management framework and evaluations
• Ensure compliance with NYS and federal labor laws (FMLA, wage and hour, etc.)
• Lead organizational structure development and role clarity
• Support recruitment, onboarding, and retention strategies
• Manage employee relations and internal conflict resolution

3. Organizational Infrastructure & Policy Development

• Build and maintain comprehensive policies and procedures manual
• Develop standard operating procedures (SOPs) across departments
• Implement compliance tracking systems
• Ensure risk mitigation protocols are in place
• Strengthen governance processes in partnership with ED and Board

4. Strategic Planning & Execution

• Translate organizational vision into annual operating plans
• Develop and track Key Performance Indicators (KPIs)
• Implement performance dashboards and reporting systems
• Identify operational bottlenecks and implement corrective systems
• Support revenue diversification planning and capacity scaling

5. Board & Executive Partnership

• Provide monthly operational reports to ED and Board
• Present financial and operational updates as requested
• Support strategic decision-making with data and analysis

Required Qualifications

• Minimum 8–10 years of progressive leadership experience in operations, business management, or nonprofit administration
• Demonstrated experience building or restructuring operational systems
• Strong financial literacy (budgeting, forecasting, internal controls)
• Experience overseeing HR functions and personnel management
• Proven ability to design and implement policies and procedures
• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to operate in high-visibility, mission-driven environments

Preferred Qualifications

• Experience in nonprofit leadership (budget size $1M–$10M+ preferred)
• Bachelor’s degree in business, public administration, nonprofit management, or related field preferred. Equivalent professional experience will be considered in lieu of formal education. 
• Experience with government contracts and grant compliance
• Audit experience or oversight of audit preparation
• Knowledge of NYS regulatory environment
• Experience in founder-led or rapidly growing organizations
• Familiarity with advocacy-oriented or community-based organizations

Competencies

• Systems thinker
• Operationally disciplined
• High accountability standards
• Calm under pressure
• Skilled at balancing mission and margin
• Strong ethical judgment
• Comfortable introducing structure into informal environments

Why This Role Matters

Truth Pharm is entering a phase that requires operational rigor, compliance strength, and strategic execution. The COO will ensure that the organization’s internal systems match its external impact. This person will bring the business and structure to our highly impactful, passion-driven organization.

Compensation

Salary range: $65,000 – 80,000, commensurate with experience.

Comprehensive benefits package included.

Job Description Coming SOON

Job Description Coming SOON

Job Description Coming SOON